Senior HR Advisor – Part‑time (22.5 hrs/week)

About the role

Part‑time Senior HR Advisor role (22.5 hours per week) based in Ellesmere Port, with one day on‑site and two days remote. The position provides pragmatic, commercial and legally compliant HR advice to line managers across client organisations.

Key responsibilities

• Provide HR advice and guidance online and by telephone on the full spectrum of employee‑relations issues, including dismissals, grievances and appeals.
• Escalate complex, risky or sensitive cases to appropriate in‑house or client colleagues.
• Proactively manage ER cases, minimising suspensions and ensuring timely case progression.
• Deliver advice in line with client‑specific service level agreements and business rules.
• Capture and track all advice using the in‑house case‑management system.
• Mentor HR Advisers and Assistants, taking over cases that exceed their scope.
• Coach managers on handling commercially sensitive people issues and difficult conversations.
• Support occasional ad‑hoc projects and HR transformation initiatives.

Required profile

• Degree in HR, business‑related subject, CIPD Level 5, Management or legal qualification.
• Minimum three years’ HR advisory experience with exposure to complex employee‑relations matters.
• In‑depth knowledge of UK employment legislation and company policy application.
• Proficiency with telephony and Microsoft Office suite (Outlook, Word, Excel, OneDrive, SharePoint).
• Strong communication style that is clear, engaging, coaching and collaborative.
• Ability to work flexibly to deadlines and respond constructively to feedback.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• OneDrive
• SharePoint
• Telephony systems

What we offer

• Salary £35,000 – £40,000 per year.
• Excellent benefits package.
• Flexible working hours with hybrid arrangement.
• One Saturday per month required, with a day off in lieu.
• One bank holiday per year (excluding Christmas) worked, with time off in lieu.