This job is no longer available
This job expired on 25/09/2026. It no longer accepts applications.
Senior IFA Administrator
Capio Recruitment Financial Planning · Cheltenham
Job description
About the role
This senior position supports a Financial Planner in delivering a seamless client experience. You will act as the right‑hand to the adviser, managing relationships, coordinating activities and ensuring high‑quality service throughout the financial planning journey.
Key responsibilities
- Support a Financial Planner with day‑to‑day client servicing activities.
- Manage adviser diaries, coordinate meetings and oversee review schedules.
- Serve as the primary point of contact for clients and provider relationships.
- Prepare client documentation, valuations and meeting packs.
- Process new business and manage cases through to completion.
- Maintain accurate client records across internal systems and provider platforms.
- Liaise with providers, platforms and third parties to progress client work.
- Monitor ongoing servicing requirements and uphold a high standard of client care.
Required profile
- Minimum 3 years’ experience in Financial Planning, Wealth Management or a similar support role.
- Previous experience as a PA, Executive Assistant or adviser support.
- Strong diary management and organisational abilities.
- Professional, client‑focused communication style.
Required skills
- Intelligent Office (IO) – desirable.
What we offer
- 25 days holiday plus bank holidays, increasing with service.
- Holiday buy‑and‑sell scheme.
- Private Medical Insurance.
- Group Income Protection and 4× Death in Service.
- Fully funded professional qualifications and development support.
- Long‑term progression opportunities within a growing business.
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Capio Recruitment Financial Planning
Cheltenham
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