Senior Key Account Manager – Automotive Solutions

About the role

As a Senior Key Account Manager at Bosch Mobility Aftermarket, you will lead strategic customer relationships for automotive diagnostic and repair solutions. You will be responsible for driving account growth, managing contracts and ensuring high customer satisfaction across global markets.

Key responsibilities

• Support tool development and release processes.
• Research, identify and develop collaborative customer relationships.
• Formulate sales strategies aligned with market and competitor insights.
• Identify and develop unique selling propositions, campaigns, services and distribution channels.
• Develop and present solutions to customer decision‑makers.
• Forecast, track and record sales activities to meet or exceed targets.
• Lead contract amendments and renewals both internally and with customers.
• Support customer service in resolving dealer issues locally and globally.
• Maintain the customer e‑commerce platform and assist with new dealer account setups.
• Analyse complex customer requirements and collaborate with internal product and service owners.
• Assist in global product launches and customer initiatives.

Required profile

• Bachelor’s degree or equivalent relevant experience.
• Minimum 5 + years of account or project management experience, preferably in a global, cross‑functional environment.
• Strong organisational skills with the ability to manage multiple projects and meet deadlines.
• Experience working with technical or complex solutions is preferred.
• Proven ability to develop winning strategies that address customer concerns.

Required skills

What we offer

• Opportunity to work with cutting‑edge automotive technology.
• Supportive culture focused on growth, enjoyment and inspiration.
• Potential for professional development within a global organisation.