Senior Ocean Import Coordinator

About the role

We are seeking an experienced Senior Ocean Import Coordinator to join a well‑established freight forwarding team in Totton. You will manage import sea‑freight shipments from inception to final delivery, ensuring compliance and smooth customer experience.

Key responsibilities

• Create and maintain job files for each import shipment.
• Collect and verify shipping documentation, including Bills of Lading.
• Classify cargo using the correct HMRC tariff codes and complete customs entries.
• Claim Unique Consignment Numbers (UCNs) and manage customs clearance.
• Coordinate final delivery arrangements and oversee invoicing of each job.

Required profile

• Previous experience in freight forwarding, preferably sea‑import.
• Familiarity with shipping documentation such as Bills of Lading.
• Strong customer service orientation.
• Good general IT proficiency.
• Desirable: transport industry experience and prior customs entry handling.

Required skills

• Bills of Lading handling
• Customs entry processing

What we offer

• Competitive salary between £30,000 and £36,000 per annum.
• Friendly, supportive office environment across the UK.
• Opportunities for career progression as the business grows.