Service Administrator – Chessington

About the role

We are looking for a Service Administrator to join our friendly team in Chessington. In this office‑based position you will act as the central hub for clients, suppliers and engineers, providing essential administrative support that keeps our service operations running smoothly.

Key responsibilities

• Answer incoming calls and deliver high‑quality customer service.
• Complete and file service RAMS documentation.
• Process and issue invoices accurately.
• Prepare supplier forms and maintain up‑to‑date records.
• Arrange permits for site visits and assist with service quotations.
• Manage accreditations and certification paperwork.
• Maintain comprehensive service and customer records.
• Oversee fleet administration, including vehicle servicing, MOTs, lease renewals and related costs.
• Provide general office and administrative assistance to the wider team.

Required profile

• Excellent telephone and customer service skills.
• Positive, proactive and professional attitude.
• Strong organisational ability with keen attention to detail.
• Capacity to juggle multiple priorities and meet deadlines.
• Eagerness to learn and develop new competencies.
• Good knowledge of Microsoft Office and standard business systems.
• Previous administration experience, preferably in a service, engineering or facilities environment.

Required skills

• Microsoft Office

What we offer

• Competitive salary £26,000‑£28,000 per year.
• Generous benefits package and career development opportunities.
• Early finish every Friday (3:00 pm) and standard Monday‑Thursday hours 7:30 am‑4:30 pm.
• Free on‑site parking and a supportive, family‑feel team environment.
• Office dogs and a welcoming workplace culture.