Service Engineer – Field Maintenance & Repairs

About the role

We are seeking a skilled Service Engineer to join our team in Dumfries. You will travel to customer sites across the region, delivering high‑standard maintenance, repairs and servicing of JCB machinery.

Key responsibilities

• Repair and maintain machines on‑site to manufacturer specifications.
• Respond to breakdowns, conduct fault finding and diagnostics.
• Complete daily paperwork, timesheets and job cards accurately.
• Order parts and coordinate with the parts department.
• Assist the service supervisor and mentor apprentice engineers.
• Perform depot inspections and repairs as required.
• Identify and report any safety‑critical defects.

Required profile

• Relevant qualification (City & Guilds, NVQ or SVQ) in Construction Plant, HGV or Light Vehicle.
• Experience with construction plant, diesel engines, electrics, hydraulics and transmissions.
• Ability to prioritise tasks in a busy environment and deliver excellent customer service.
• Good IT proficiency and a flexible, positive attitude.

Required skills

• Diesel engine knowledge
• Electrical systems
• Hydraulic systems
• Transmission systems
• Electronic diagnostic equipment
• IT skills

What we offer

• Competitive hourly rate plus overtime, bonus and appraisal pay increase.
• Annual leave up to 35 days, with buy/sell option.
• Company van for private use, laptop, phone, uniform and overalls.
• Health and wellbeing plan covering dental, optician and physiotherapy.