Shift Supervisor – Fast Food

About the role

Join Popeyes UK&I as a Shift Supervisor and lead a fast‑paced restaurant team to deliver outstanding food quality, speed of service, and guest experience. You will own the shift, support the management team, and ensure smooth operations throughout your hours on duty.

Key responsibilities

• Run the shift, overseeing food quality, service speed, and guest satisfaction.
• Lead pre‑shift briefings, keep the team focused and motivated.
• Coach, train and develop team members, building future leaders.
• Maintain compliance with HACCP food safety, health & safety, and company standards.
• Manage labour, flow and service performance metrics for the shift.
• Create an inclusive, energetic environment for staff and guests.

Required profile

• Previous experience as a Supervisor, Team Leader or Shift Manager in a quick‑service or fast‑casual restaurant.
• Hands‑on, lead‑from‑the‑front mindset with strong communication skills.
• Ability to stay calm, organised and focused in a busy environment.
• Passion for people development and a desire to progress into management.

Required skills

• HACCP food safety compliance

What we offer

• Hourly rate of £12.75, rising to £13.25 with a £0.50 premium when acting as Duty Manager.
• £1,000 referral bonus.
• Flexible schedules, free meals on shift and discounts when off‑shift.
• Employee perks such as gym, retail discounts and a tech scheme.
• Career development through Popeyes University learning platform.