Site Engineer – Materials Handling (Dagenham)

About the role

We are seeking a skilled Site Engineer to join our on‑site service team in Dagenham. You will be responsible for maintaining and repairing materials handling and ancillary equipment, ensuring high equipment uptime and delivering excellent customer service.

Key responsibilities

• Carry out planned preventative maintenance (PPM) on materials handling equipment.
• Diagnose faults and perform mechanical and electrical repairs.
• Complete accurate service reports, job sheets and timesheets.
• Manage on‑site parts stock and control inventory.
• Build strong customer relationships and meet contractual service expectations.
• Liaise with the After‑Sales team to provide updates, ETAs and repair progress.
• Identify chargeable repair work and pass on sales leads for equipment and after‑sales services.
• Adhere to health & safety regulations and act as a professional company ambassador.
• Occasional call‑outs and overtime as required.

Required profile

• Background in automotive, HGV, plant, construction, forklift or military engineering.
• Strong mechanical and/or electrical fault‑finding abilities.
• Experience in a customer‑facing or on‑site role.
• Ability to work independently and manage workload.
• Proactive, professional attitude and a full UK driving licence.

Required skills

• Mechanical fault‑finding
• Electrical fault‑finding
• Preventative maintenance
• Materials handling equipment repair

What we offer

• Competitive salary with regular overtime opportunities.
• Stable, long‑term role with a market‑leading engineering company.
• Ongoing training, development and clear career progression.
• Supportive, team‑oriented environment.