Store Manager - Cheshire Oaks Designer Outlet

About the role

Abercrombie & Fitch is looking for a Store Manager for its Cheshire Oaks Designer Outlet location. The manager leads the store, is responsible for staffing, training and retaining part-time and full-time staff, and is accountable for all store operations, hours management, asset protection, sales floor and stockroom organisation, and for upholding brand presentation standards.

Key responsibilities

• Oversee sales floor and stockroom operations and ensure excellent customer service
• Coach staff on product knowledge and brand awareness to drive sales
• Ensure visual displays follow Brand and Corporate direction
• Recruit, hire and train management and non-management associates
• Handle staffing, scheduling and payroll, and oversee inventory, replenishment, stockroom and omni-channel operations
• Analyse reporting to inform decisions, protect store assets and oversee store maintenance
• Carry out opening and closing routines and operate register and point-of-sale systems

Required profile

• 2+ years of store management experience, or relevant supervisory experience in a customer-facing role
• Proven ability to drive business results in a fast-paced retail environment
• Fluency in English
• Customer focus and knowledge of current fashion trends

Required skills

• Communication, leadership and interpersonal skills
• Relationship building and collaboration
• Talent assessment and development
• Critical thinking, problem solving and attention to detail
• Ability to take initiative and multi-task

What we offer

• Starting salary of £36,000 annually
• Quarterly incentive bonus program, paid time off and merchandise discount
• Indefinite contracts, private medical insurance, life and disability insurance
• Paid volunteer day per year, paid parental and adoption leave, pension plan with company match
• Training and development, with promotion from within