Stores Envoy

About the role

As the front‑facing representative of RS Integrated Supply in Lifton, the Stores Envoy ensures the store is kept to a high standard and that products are available for clients efficiently and cost‑effectively. The role combines customer service, stock control and liaison with suppliers to deliver savings and a seamless experience.

Key responsibilities

• Deliver exceptional customer service and maintain professional relationships with clients.
• Issue stock products to clients and source supplier catalogues and reference material.
• Expedite outstanding purchase orders and record goods received in the stock control system.
• Release back‑order products, confirm deliveries and complete required documentation.
• Perform stock deliveries within one working day, conduct rotational stock checks and record new product locations.
• Adjust stock records, maintain housekeeping standards and attend site meetings as needed.
• Undertake any other duties consistent with the role.

Required profile

• Proven ability to provide excellent client experience and satisfaction.
• Experience working in a team and in a fast‑paced environment.
• Strong problem‑solving, attention to detail and organisational skills.
• Effective verbal and written communication.
• Ability to work independently while following company standards.

Required skills

• SAP (experience desirable but not essential).