Strategic Account Manager – Airlines

About the role

We are looking for a Strategic Account Manager to lead and expand our relationships with European airlines. Based in London with a hybrid work model, you will travel internationally to meet key clients, shape solutions and influence senior stakeholders across the aviation ecosystem.

Key responsibilities

• Manage a portfolio of airline clients to maximise satisfaction, engagement, retention and revenue growth.
• Generate new business by acquiring logo clients and expanding existing accounts.
• Develop and execute short‑ and medium‑term territory and account plans.
• Identify customer challenges and collaborate internally to deliver tailored solutions.
• Communicate Cirium’s products and services in line with customer business objectives.
• Lead meetings with clients and prospects, both in‑person and virtually.
• Maintain accurate records in Salesforce.com and other sales tools.

Required profile

• 5+ years of experience in a revenue‑generating role with European airlines.
• Proven track record of exceeding sales targets and delivering growth.
• Strong understanding of value‑based selling and strategic account management.
• Ability to convey a clear future vision to customers and internal stakeholders.
• Excellent communication, relationship‑building and customer‑focus skills.
• Collaborative team player with effective internal communication.

Required skills

• Salesforce.com (CRM management)

What we offer

• Generous holiday allowance with the option to purchase additional days.
• Health screening, eye‑care vouchers and private medical benefits.
• Wellbeing programmes and life assurance.
• Competitive contributory pension scheme.