Student Experience Officer – 9‑Month Fixed‑Term Role

About the role

The University of Plymouth International College (UPIC) is seeking a Student Experience Officer to join its vibrant campus team. This full‑time, 9‑month fixed‑term position supports the delivery of high‑quality student services, finance administration, academic provision and visa compliance for a diverse international student body.

Key responsibilities

• Administer teaching staff records and support enrolment, induction, finance and orientation processes for new students.
• Contribute to an outstanding student experience that meets learning, wellbeing, welfare and safeguarding standards.
• Assist with Student Enrichment and Enhancement Activities, including planning events and supporting the Student Council.
• Prepare and manage student‑related paperwork such as examination board administration, results release, timetabling and invigilation planning.
• Analyse data and review business processes under the direction of the Student Experience Manager to improve operational delivery.

Required profile

• Previous experience in a student‑facing role within a school, college or university environment.
• Understanding of student needs, preferably with experience supporting international students.
• Ability to work flexibly in a dynamic, rapidly evolving environment.

Required skills

What we offer

• Competitive salary of £26,400 per year.
• Opportunity to work within a high‑performing student experience team.
• Potential for contract extension based on performance.