Student Experience Officer

About the role

The University of Plymouth International College (UPIC) is seeking a Student Experience Officer to join its vibrant campus team. Working full‑time, you will help deliver an outstanding experience for a diverse community of international and domestic students.

Key responsibilities

• Administer teaching staff involvement in enrolment, induction, finance and orientation of new students.
• Support delivery of student wellbeing, welfare and safeguarding services for undergraduate and postgraduate cohorts.
• Assist with planning and attending student events, Student Council activities and other enrichment programmes.
• Prepare and manage student‑related paperwork such as examination board administration, results release, timetabling and invigilation planning.
• Analyse data and help improve business processes under the direction of the Student Experience Manager.

Required profile

• Previous experience in a student‑facing role within a school, college or university environment.
• Strong understanding of student needs, preferably with international students.
• Excellent verbal and written English communication skills.
• High attention to detail and ability to work flexibly in a fast‑changing environment.

Required skills

What we offer

• Full‑time contract (37.5 hours per week) on a dynamic campus.
• Opportunity to contribute to a high‑performing student experience team.
• Professional development within Navitas’ European network.