Support Worker – Part‑time (22.5 hrs/week)

About the role

The Support Worker role is based at Riverside's Jamaica Street Project in Bristol, providing essential assistance to vulnerable customers. Working on a rolling rota, you will help individuals access employability coaching, manage finances, secure benefits and move towards stable housing.

Key responsibilities

• Connect customers with employability coaches and external support agencies.
• Assist clients in managing money, applying for benefits and finding permanent accommodation.
• Maintain accurate records of interactions and support provided.
• Deliver structured support and risk‑management interventions.
• Work flexibly, including occasional lone working and weekend shifts.

Required profile

• Experience working with vulnerable people.
• Background in delivering structured support and risk management.
• Empathetic, resilient and able to separate work from personal life.
• Understanding of homelessness, addiction or related lived experience is valued.
• Willingness to work flexible, non‑standard hours.

Required skills

• Record‑keeping and basic administrative abilities.

What we offer

• Competitive salary of £28,031.56 per annum (pro‑rated).
• Generous pension scheme.
• 25 days holiday plus bank holidays (pro‑rated).
• Flexible working options.
• Opportunity to make a meaningful impact within a 90‑year‑old housing association.