Team Leader – Leicester

About the role

The Team Leader will be based at CTS Sovereign House in Leicester and will oversee a team delivering administrative support and customer service to service users, the judiciary and management within the First‑tier Tribunal Property Chamber.

Key responsibilities

• Ensure the team provides excellent administrative support and customer service.
• Prioritise and organise work to meet departmental objectives.
• Develop and maintain team skills to meet service demands.
• Lead the team through periods of change, including upcoming legislative reforms.

Required profile

• Strong leadership and people‑management abilities.
• Commitment to public service and delivering justice.
• Experience in administrative support or customer‑facing environments.
• Ability to organise work priorities and meet objectives.

Required skills

What we offer

• Opportunity to contribute to a transformative period for the Property Chamber.
• Career development within a national public‑service organisation.
• Work in a purpose‑driven environment impacting people’s lives.