Team Manager – Food (Banbury Area)

About the role

Join M&S as a Food Team Manager in the Banbury area, leading a busy department on the shop floor. You will set the pace, raise standards and inspire your team to deliver exceptional service and strong commercial results.

Key responsibilities

• Drive sales and profitability for the food department while maintaining visual standards.
• Lead, coach and develop a multi‑skilled team, ensuring clear performance expectations.
• Maintain safety, availability and operational excellence throughout the shift.
• Use data and insight to make informed commercial decisions.
• Champion M&S behaviours, inclusion and a culture where people feel valued.

Required profile

• Proven experience leading teams in a fast‑paced retail or customer‑focused environment.
• Strong commercial awareness with confidence to act on data and insight.
• Excellent communication skills, able to have constructive and sometimes difficult conversations.
• Resilient, adaptable mindset with the energy to lead through change.
• Digital confidence and willingness to embrace new ways of working.

Required skills

• Leadership and people‑development capabilities.
• Commercial analysis and data‑driven decision‑making.
• Proficiency with digital retail tools and systems.

What we offer

• Opportunity to shape the future of a leading retail brand.
• Supportive environment with clear pathways for career progression.
• Competitive remuneration and benefits package.