Team Member – Full‑time Front‑line Crew

About the role

Join KFC in Yeovil as a Team Member, delivering friendly, fast‑service hospitality to guests. You will be the first point of contact, helping customers enjoy their meals while keeping the restaurant running smoothly.

Key responsibilities

• Greet every guest with energy and a genuine smile.
• Answer menu questions, promote promotions and guide customers in their choices.
• Assist guests with digital ordering kiosks and the mobile app, ensuring a seamless experience.
• Monitor the flow of customers, reduce wait times and keep guests informed about their orders.
• Handle complaints calmly, resolve issues when possible and involve a Team Leader or GM when needed.
• Support teammates and maintain a clean, safe work environment.

Required profile

• Friendly, confident communication with guests and colleagues.
• Ability to think quickly and stay calm under pressure.
• Positive attitude and willingness to learn.

Required skills

• Comfortable using digital ordering kiosks and mobile app interfaces.

What we offer

• Competitive hourly rate up to £12.21.
• Full‑time schedule with training and career development opportunities.
• Supportive team environment in a well‑known brand.