Technical Service Manager

About the role

We are seeking an experienced Technical Service Manager to lead our integrated print, data, fulfilment and mailing operations in Leeds. The role bridges production, creative, sales and account teams, providing technical expertise to ensure high‑quality delivery and operational excellence.

Key responsibilities

• Manage technical services across print, mailing, data and fulfilment workflows.
• Improve processes and production efficiency through workflow optimisation and automation.
• Provide technical guidance on print specifications, file preparation and system integration.
• Support sales and client teams with technical recommendations and solution design.
• Oversee mailing operations, including data workflows, postal compliance and dispatch readiness.
• Troubleshoot technical issues and drive continuous improvement initiatives.

Required profile

• Proven experience in a technical print or data environment.
• Strong knowledge of digital print workflows, mailing solutions, data processing and variable data printing.
• Excellent communication skills and ability to work collaboratively across technical, creative and commercial teams.

Required skills

• Quadient
• Mailing software
• Automation systems
• Integrated print solutions
• Digital print workflows
• Data processing
• Variable data printing
• Production systems