Temp to Perm Administrator

About the role

This is a temp‑to‑perm position based in Harlow, supporting a busy sales team within a growing business. You will provide essential administrative assistance, ensuring customers receive timely updates and a high level of service.

Key responsibilities

• Keep customers informed about order progress and delivery estimates.
• Make courtesy calls after deliveries to confirm satisfaction.
• Accurately update quotations, orders and delivery records.
• Answer incoming telephone enquiries professionally.
• Monitor outstanding orders and assist with stock allocation.
• Maintain customer records and communications in the company database.
• Liaise with internal departments on warranty claims, spare‑parts enquiries and other customer requests.
• Provide general administrative support to the office and sales team.
• Ensure all documentation is accurate, organised and up‑to‑date.

Required profile

• Organised, proactive and comfortable in a busy office environment.
• Good communication skills and a confident telephone manner.
• Attention to detail and strong time‑management abilities.
• Previous administration or office experience is preferred but not essential.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

What we offer

• Temp‑to‑perm contract with a permanent role after 12 weeks for the right candidate.
• Full training and development opportunities.
• Competitive salary of £26,436 per year.
• Office‑based role, Monday‑Friday 8:30 am‑5:00 pm.