Temporary Customer Service Representative - Manchester
Love Success Recruitment · Manchester
Job description
About the role
We're looking for a personable, proactive, and adaptable Customer Service Representative to support the day‑to‑day processing of visa applications and renewals. You’ll be the first point of contact for applicants, ensuring a smooth, professional, and positive experience throughout their visit.
Key responsibilities
- Greeting and assisting customers throughout the application process.
- Supporting applicants with completing and checking forms.
- Collecting biometric data and required documentation.
- Following structured administrative and filing procedures.
- Using a computer‑based system to guide workflow.
- Handling customer queries and complaints with diplomacy and confidence.
Required profile
- Proven experience in a customer‑facing role.
- Ability to stay calm and professional under pressure.
- Can‑do attitude and willingness to go the extra mile.
- Experience working in a fast‑paced, collaborative environment.
- Strong communication skills and a patient, supportive approach.
- Valid DBS certificate required as part of the screening process.
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Published 7 hours ago
Expires 3 weeks from now
3 views · 0 interested
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Love Success Recruitment
Manchester
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