Temporary Operations Administration Officer

About the role

This temporary position supports a public‑sector organisation that manages woodland and forestry regulation across England. You will join the Regulations Administration team, providing accurate and efficient administrative support while delivering high‑quality customer service.

Key responsibilities

• Process applications, approvals, amendments, case reviews and closures.
• Administer regulatory processes, current grant schemes and legacy programmes.
• Maintain accurate records and ensure compliance with audit requirements.
• Manage multiple cases and workstreams with a high level of accuracy.
• Respond to enquiries via written and verbal communication.
• Liaise with internal teams and specialist colleagues to support service delivery.
• Triage public enquiries to appropriate teams when required.
• Support organisational targets through effective administrative assistance.

Required profile

• Highly organised with strong attention to detail.
• Ability to manage competing priorities in a busy environment.
• Previous experience in a busy administrative or operational support role.
• Excellent written and verbal communication skills.

Required skills

• Proficiency with Microsoft Office applications, especially Excel.

What we offer

• Full‑time office work during training, followed by a blended working arrangement.
• Opportunity to gain experience in a highly regulated environmental sector.