Tenancy Co-ordinator

About the role

We are seeking a highly organised Tenancy Co‑ordinator to join our award‑winning lettings team in Bradley Stoke. You will manage the end‑to‑end tenancy application process, ensuring each tenancy progresses smoothly while providing administrative support to the wider team.

Key responsibilities

• Coordinate the progression of new tenancy applications from start to finish.
• Carry out Right‑to‑Rent checks and collect all required documentation.
• Prepare tenancy agreements and ensure compliance with legal requirements.
• Manage tenant referencing and follow up on outstanding information.
• Set up and renew Rent & Legal Protection (RLP) policies.
• Maintain accurate tenancy, compliance and policy records.
• Provide administrative support to the lettings team as needed.

Required profile

• Previous experience in lettings, property or a similar administrative role is desirable but not essential.
• Understanding of tenancy administration and Right‑to‑Rent legislation is a plus.
• Excellent organisational and time‑management abilities.
• Strong written and verbal communication skills.
• High level of accuracy and attention to detail.
• Confident problem‑solver with good negotiation skills.
• Professional, approachable and customer‑focused attitude.
• Ability to work independently while contributing positively to the team.

Required skills

What we offer

• £28,000 – £30,000 basic salary plus commission opportunities.
• 25 days’ annual leave plus bank holidays, increasing with service.
• Company‑funded social events and comprehensive training.
• Funding for CeLAP qualification and ongoing professional development.
• Supportive, experienced and collaborative team environment.