Trainee Sales Support Executive

About the role

We are looking for a motivated Trainee Sales Support Executive to join our client’s team near Heathrow. No prior sales experience is required – you will receive full training and work alongside an experienced sales team in a professional office environment, Monday to Friday, full‑time.

Key responsibilities

• Act as the first point of contact for customer enquiries by phone and email.
• Assist in preparing and following up on customer quotations.
• Support the sales team with day‑to‑day account management activities.
• Build and maintain strong relationships with existing customers.
• Identify potential opportunities to generate new business.
• Liaise with internal departments to ensure a smooth customer experience.
• Update and maintain customer records in the CRM system.
• Produce reports and help with sales administration duties.
• Provide exceptional customer service and resolve queries efficiently.

Required profile

• Excellent communication and relationship‑building skills.
• Confident, professional telephone manner.
• Strong organisational skills with attention to detail.
• Proactive and positive attitude.
• Good IT proficiency, especially with Microsoft Office.
• Eagerness to learn and develop a career in sales.

Required skills

• Microsoft Office
• CRM

What we offer

• Full training and ongoing support.
• Clear career progression within a growing business.
• Friendly, collaborative working environment.
• Competitive salary and benefits package.