Training & Administration Coordinator

About the role

We are seeking a Training & Administration Coordinator to support a well‑established business. The role involves managing training courses, providing customer service, and supporting sales and accounts functions. It is a full‑time, office‑based position.

Key responsibilities

• Manage bookings and process course registrations from inquiry to confirmation.
• Act as primary contact for customer service queries from engineers or clients.
• Prepare training materials, coordinate schedules, and manage classrooms.
• Maintain accurate student records, attendance, and course feedback metrics.
• Log sales inquiries and process inbound training orders.
• Assist with basic bookkeeping, invoicing, and tracking client payments.
• Purchase consumables, stationery, and course materials.
• Process and pack publications orders.

Required profile

• Experience with Microsoft Word and Excel for document formatting and spreadsheet management.
• Familiarity with CRM systems, booking software or Sage/Xero (training provided).
• Previous training coordination experience is a plus but not essential.
• Strong administrative, communication and organisational abilities.

Required skills

• Microsoft Word
• Microsoft Excel
• CRM systems
• Sage
• Xero
• Booking software

What we offer

• 8% pension contribution
• Annual discretionary bonus