Transport Administrator

About the role

We are looking for a Transport Administrator to join our Aberdeen, Dyce site. The role supports the transport operation by coordinating deliveries, managing driver communications and maintaining system data in a fast‑paced environment. You will act as the main point of contact for customers, drivers and internal teams.

Key responsibilities

• Schedule deliveries with the Customer Service team according to customer requirements.
• Communicate delays or issues to customers and coordinate resolutions.
• Book customer deliveries promptly and keep Pallet Networks systems up to date.
• Brief, de‑brief and support drivers, handling breakdowns and delivery problems.
• Process driver paperwork, print labels and prepare manifests for onward delivery.
• Respond to customer emails and phone queries in a timely manner.
• Enter data across various systems and assist with KPI analysis.

Required profile

• Previous logistics or transport administration experience is desirable but not essential.
• Excellent organisational and prioritisation skills.
• Strong written and verbal communication abilities.
• High attention to detail and ability to meet daily deadlines.
• Ability to work both independently and as part of a team.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook

What we offer

• Competitive salary £26,984‑£30,000 per annum.
• Standard hours 08:00‑17:00, Monday‑Friday with one Saturday shift on a 1‑in‑8 rota.
• Monthly training courses and professional development opportunities.
• Holiday purchase scheme, retail discounts, wellbeing support and Christmas Savings Club.
• Pension, life assurance and sickness scheme.
• Additional benefits such as tyre discount, Cycle‑to‑Work scheme, free uniform and a paid volunteer day.