Underwriting Controls Manager

About the role

A leading London Market insurance business is looking for an Underwriting Controls Manager based in London, reporting to the Head of Underwriting Management. The role develops, maintains and enhances a robust underwriting controls framework across open market and delegated business, working with senior underwriting stakeholders to strengthen governance, embed best practice, support regulatory compliance and drive consistency. It also oversees key underwriting policies, controls testing, exception reporting and regulatory requirements, and manages and develops an Underwriting Controls Analyst.

Key responsibilities

• Design, implement and maintain an underwriting controls framework aligned with regulatory requirements, market standards and the organisation's risk appetite, and identify opportunities to improve it.
• Maintain underwriting policies, procedures, guidelines and control documentation, and lead their production and ongoing maintenance, including pricing controls and independent review documentation.
• Own the annual issuance and ongoing maintenance of underwriting authorities.
• Develop regular exception reporting and control metrics, oversee exception monitoring and controls testing, and support Lloyd's oversight requirements and annual declarations.
• Support regulatory reviews, reporting requirements, ad-hoc projects and the independent peer review process.
• Oversee onboarding and leaver processes, act as the regulatory oversight contact for secondees, and build relationships with senior underwriters, risk and compliance.
• Provide line management, coaching, support and training to an Underwriting Controls Analyst.

Required profile

• Demonstrable experience in Lloyd's or the London Market, ideally in underwriting controls, underwriting support, operations, risk or compliance.
• Strong knowledge of Lloyd's underwriting oversight requirements and market standards.
• Experience designing, maintaining or enhancing underwriting controls frameworks, and understanding of underwriting governance, exceptions monitoring and controls testing.
• Ability to manage competing priorities, challenge senior stakeholders, and work independently within a team.
• Desirable: CII Advanced Diploma in Insurance or ACII qualification, previous line management experience, and experience with delegated underwriting or regulatory reviews.

Required skills

• Good working knowledge of Microsoft Excel, Word and PowerPoint.
• Awareness of regulatory, conduct, financial crime and supervisory requirements.