Vehicle Progressor & Handover Specialist

About the role

The Vehicle Progressor & Handover Specialist will ensure that new and used vehicles are prepared, presented and delivered to customers in a professional, timely manner at the Renault Enfield dealership. Working closely with the New Car and Used Car Sales Managers, you will support the sales team by coordinating vehicle preparation, managing handover appointments and maintaining showroom standards.

Key responsibilities

• Progress vehicle orders from sale to customer handover, ensuring all preparation steps are completed.
• Prepare and present vehicles to dealership standards, including accessory fitting and vehicle photography for online listings.
• Welcome customers, manage handover appointments and provide a smooth handover experience.
• Maintain demonstration and display vehicle standards and support used‑stock presentation.
• Process handover documentation, manage keys, parking and vehicle movements on site.
• Report any vehicle damage, health & safety concerns or site hazards promptly.

Required profile

• Previous experience in a vehicle progression, handover or dealership support role.
• Strong organisational skills and attention to detail.
• Ability to work collaboratively with sales teams and customers.
• Good communication skills and a customer‑focused attitude.

Required skills

• Knowledge of vehicle preparation and presentation standards.
• Familiarity with dealership management systems and digital sales tools.
• Basic photography skills for vehicle imaging.