VRM Operations Coordinator – 9‑12 month Fixed‑Term

About the role

Motability Operations is seeking a VRM Operations Coordinator on a 9‑12 month fixed‑term contract to cover maternity leave. You will join a busy operations team in Bristol, overseeing the allocation and routing of vehicles returned from the Motability scheme into multiple sales channels.

Key responsibilities

• Assign returned vehicles to appropriate remarketing channels using the Vehicle Assignment decision‑making tool.
• Ensure all vehicle data is accurate and published correctly across sales platforms, including Vehicle Solutions and Physical Auction.
• Maintain service‑level agreements from allocation through point of sale.
• Liaise with third‑party partners, monitor supplier performance and hold them accountable.
• Provide timely administrative and reporting support, using data to drive daily tasks and evaluate pilot programmes.

Required profile

• Proactive mindset with a focus on continuous improvement.
• Strong commercial awareness and ability to make timely decisions.
• Excellent communication skills across all organisational levels.
• Ability to work under pressure, solve problems logically and recommend cost‑effective solutions.
• Flexible and adaptable to changing business needs.

Required skills