Waiter/Waitress – Guest‑Focused Service Role

About the role

Join Bill’s as a Waiter or Waitress and become the front‑line ambassador for our guests. You’ll ensure every diner leaves happy while enjoying a supportive, fast‑paced restaurant environment.

Key responsibilities

• Serve food and beverages with a focus on guest satisfaction.
• Recognise regular customers and welcome first‑timers with a friendly attitude.
• Maintain high standards of cleanliness, presentation and service.
• Handle orders accurately and coordinate with kitchen staff.
• Contribute ideas to improve service quality and efficiency.

Required profile

• Guest‑focused mindset with a passion for hospitality.
• Eager to learn and uphold brand standards.
• Pride in delivering excellent service and curiosity about continuous improvement.
• Strong communication skills and ability to work as part of a team.

Required skills

What we offer

• Competitive salary with all service charges distributed to staff.
• Generous employee discounts – up to 80% off shift meals and 50% off off‑shift meals.
• Extra day of holiday each year plus your birthday off; closed on Christmas Day.
• Cash awards for outstanding mystery‑guest scores and other on‑shift incentives.
• Access to earnings within 24 hours of each shift.
• Discounts at major supermarkets and a 24‑hour employee assistance service.
• Clear career progression – many managers and head chefs started as waitstaff.
• Regular training sessions and supportive management.