Warehouse Cargo Agent – Forklift Operator at Heathrow

About the role

We are seeking a Warehouse Cargo Agent to join a leading ground handling company at London Heathrow Airport. The role involves operating a counter‑balance forklift to load and unload cargo, supporting airline partners and ensuring safe, secure handling of freight.

Key responsibilities

• Load and unload vehicles carrying various cargo using a counter‑balance forklift and other mechanical equipment.
• Operate hand‑held devices to locate, identify and track cargo throughout the warehouse.
• Process paperwork in line with client requirements and maintain accurate records.
• Assemble and disassemble Unit Load Devices (ULDs) such as PAG, PMC and AKE.
• Inspect incoming cargo for discrepancies, damage or safety concerns.
• Promote health and safety standards within the warehouse environment.

Required profile

• Valid counter‑balance forklift licence and proven experience operating the equipment.
• Previous warehouse or ground handling experience is desirable.
• Willingness to undergo pre‑employment checks, including a five‑year employment/education history and DBS check.
• Ability to work a rotating shift pattern (4 days on, 4 days off) covering both day and night shifts.

Required skills

• Counter‑balance forklift operation
• Use of hand‑held cargo tracking devices

What we offer

• Competitive salary of £32,000‑£33,000 per year.
• Full‑time permanent contract with a dynamic, busy warehouse environment.
• Shift pattern providing regular days off.