Warehouse Manager – CEP & Freight Operations

About the role

Aramex is looking for a Warehouse Manager to oversee and optimise operations in its Courier, Express, Parcel (CEP) and freight forwarding businesses. The post is based at Aramex London Heathrow and leads a team covering end-to-end logistics and supply chain management, ensuring service excellence, operational efficiency and compliance with industry standards.

Key responsibilities

• Monitor daily operations to ensure timely and efficient service delivery.
• Optimise routing and network planning to reduce costs and improve delivery performance.
• Lead, mentor and develop the operations management team, collaborating with HR on recruitment, training and retention.
• Maintain high service standards, implement quality control processes and monitor KPIs on service quality, efficiency and customer feedback.
• Ensure compliance with industry regulations, health and safety, customs and security standards, and identify and mitigate operational risks.

Required profile

• Preferably supply chain, logistics or freight experience, with 5-7 years managing warehouse operations.
• Line management and performance management experience.
• Fluent English and proven ability to optimise operations and meet KPIs.
• Excellent leadership, communication and problem-solving skills, able to work in a fast-paced, high-pressure environment.

Required skills

• Leadership behaviours: building teams, setting direction, collaboration, accountability, innovation and inclusion.
• Adaptability, attention to detail, time management, negotiation and analytical thinking.
• Safety and quality awareness.