This job is no longer available
This job expired on 26/09/2026. It no longer accepts applications.
Warehouse Manager Nights
AO.com · Crewe
Job description
About the role
As the Night Shift Warehouse Manager you will be the senior operational leader for a 100‑plus colleague team, overseeing both permanent and agency staff. You will ensure the night shift runs safely, efficiently and on plan while fostering a high‑performance culture.
Key responsibilities
- Lead, motivate and support a mixed workforce of permanent and agency employees.
- Allocate labour, monitor operational targets and drive performance against KPIs.
- Oversee day‑to‑day warehouse operations across multiple departments, including stock accuracy and equipment maintenance.
- Manage shift handovers, operational reporting and labour planning.
- Conduct health & safety walk‑arounds and enforce safe working practices.
- Handle employee relations matters such as performance reviews, disciplinary and grievance meetings.
- Support recruitment, onboarding and ongoing colleague development.
Required profile
- Proven experience leading large teams (100+ staff) in a fast‑paced logistics environment.
- Strong understanding of warehouse and logistics operations, including stock control and labour planning.
- Ability to manage both permanent and agency workforces and address challenging behaviours.
- Excellent communication and people‑management skills, comfortable with difficult conversations.
- Experience working night shifts and managing rotational shift patterns.
Required skills
- Warehouse Management System (WMS) proficiency.
- Microsoft Office competence.
- Use of operational reporting tools.
What we offer
- Competitive salary of £41,954 per year.
- Full‑time permanent contract (40.25 hours per week).
- 4‑on‑4‑off rotational night shift pattern (6 pm – 6 am).
- Opportunity to lead one of the largest operational teams in the company.
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AO.com
Crewe
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