Warrant Officer – Field Collections (Gloucestershire)

About the role

This is a field‑based Warrant Officer position covering the Gloucestershire region for a national utilities and business services organisation. You will be the next point of contact after initial debt recovery attempts have failed, executing court‑issued warrants and seeking a resolution with business owners.

Key responsibilities

• Attend commercial premises to execute court‑issued warrants
• Engage directly with business owners and customers face‑to‑face
• Attempt to secure payment or agree an appropriate resolution before further action
• Explain the situation, available options and next steps clearly
• Work alongside engineers, locksmiths and other authorised parties when required
• Manage potentially challenging or confrontational situations calmly and professionally
• Make independent decisions while in the field
• Plan and manage your own geographical workload and daily schedule
• Complete accurate records and reports after each visit
• Liaise with internal collections, operations and support teams

Required profile

• Previous experience in enforcement, warrants, field collections or debt recovery
• Strong communication skills and the ability to remain calm under pressure
• Resilient, confident and able to work independently
• Good judgement when handling confrontational situations

Required skills

What we offer

• £37,500 basic salary per year
• £5,000 car allowance
• Discretionary company bonus scheme