Weekend Receptionist – Part‑time

About the role

We are seeking a warm and enthusiastic Receptionist to join our award‑winning team at Abbey Court Care Home in Heath Hayes, Cannock. This part‑time, weekends‑only position is the first point of contact for residents, families and visitors, and plays a vital role in delivering the high‑quality, compassionate service that defines Avery Healthcare.

Key responsibilities

• Answer incoming telephone calls, redirect them to the appropriate staff members and take accurate messages.
• Perform reception‑related administrative tasks, maintain databases and provide support to the General Manager as required.
• Keep the reception area tidy and coordinate with Housekeeping to uphold cleanliness standards.
• Assist with client enquiries and help resolve any issues or complaints in a professional manner.

Required profile

• Demonstrates Avery’s core values of caring, supportive, honest, respectful and accountable behaviour.
• Excellent verbal and written communication skills.
• Positive, friendly and welcoming attitude.
• Experience handling problem‑solving situations or client complaints.

Required skills

• Computer literacy – confident use of standard office software and databases.

What we offer

• Competitive hourly rate of £12.
• DBS check funded by the employer.
• Supportive, respectful workplace with opportunities for personal and professional development.