Wholesale Sales Assistant

About the role

We are seeking a proactive and organised Wholesale Sales Assistant to support our growing wholesale team in Manchester. The role involves building relationships with key retail partners, delivering excellent customer service, and helping maximise sales opportunities in a fast‑paced fashion environment.

Key responsibilities

• Provide administrative and commercial support to the Wholesale Sales team.
• Act as a primary point of contact for wholesale customers, responding to queries promptly and professionally.
• Build and maintain strong relationships with existing wholesale accounts.
• Assist with onboarding new customers and supporting account growth.
• Process orders, amendments, and cancellations accurately and efficiently.
• Communicate stock availability, delivery schedules, and product updates to customers.
• Help monitor sales performance across accounts and highlight opportunities for growth.
• Liaise with internal teams (Merchandising, Buying, Warehouse, Customer Services) to ensure successful order fulfilment.
• Identify opportunities to improve sales performance across wholesale partners.
• Support the sales team with customer meetings, presentations, and line sheets when required.

Required profile

• Enjoys working with people and delivering excellent customer service.
• Excellent communication and relationship‑building skills.
• Strong organisational abilities with exceptional attention to detail.
• Ability to prioritise multiple tasks in a fast‑paced environment.
• Positive, proactive attitude and willingness to learn.
• Good commercial awareness and interest in fashion.

Required skills

• Microsoft Excel