Workplace Experience Coordinator – City Centre

About the role

We are seeking a Workplace Experience Coordinator to be the welcoming face of our Birmingham City Centre office. You will be the first point of contact for visitors, clients and colleagues, delivering a professional and friendly service while ensuring smooth day‑to‑day operations.

Key responsibilities

• Manage the reception area, greet visitors and handle enquiries.
• Coordinate meeting room bookings and ensure rooms are set up appropriately.
• Answer and direct telephone calls, manage correspondence and mail.
• Maintain visitor logs and issue access passes.
• Provide general administrative support to keep the office running efficiently.

Required profile

• Previous experience in reception, front‑of‑house or office administration.
• Confident, organised and proactive with a strong customer‑service mindset.
• Excellent verbal and written communication skills.
• Professional demeanor and the ability to multitask in a busy environment.

Required skills

What we offer

• Full‑time permanent position based in Birmingham City Centre.
• Competitive salary range of £25,000‑£29,000 per year.
• Opportunities for career development and progression within a dynamic organisation.