Barista – Coffee Shop Team Member

About the role

Join Costa Coffee as a Barista and be the face of the brand for customers in Chester le Street. You will work in a fast‑paced environment, preparing high‑quality coffee and building lasting relationships with regulars.

Key responsibilities

• Prepare coffee, tea and other beverages quickly and to Costa standards.
• Engage with customers, remembering names and preferences to create a welcoming atmosphere.
• Maintain store cleanliness, health and safety standards throughout the shift.
• Promote Costa products beyond coffee, including food and bottled drinks.
• Collaborate with teammates to ensure smooth operation from opening to closing.

Required profile

• Positive, can‑do attitude with a friendly personality.
• Ability to work under pressure while delivering consistent quality.
• Strong communication skills for daily customer interaction.
• Hard‑working, reliable and able to multitask.

Required skills

• Excellent customer service and communication.
• Basic cash handling and point‑of‑sale operation.
• Understanding of health and safety procedures in a food‑service environment.

What we offer

• Starting pay of £12.71 per hour, rising to £13.43 after training.
• STAR rewards programme and birthday bonus points.
• Free handcrafted drinks and 50% discount on food and bottled drinks while at work.
• Pension scheme, employee assistance programme and tailored training plan.