Business Support Assistant

About the role

We are seeking a proactive Business Support Assistant to help keep our luxury lifestyle agency running smoothly. In this remote position you will support day‑to‑day operations, conduct research, prepare business documents and assist the leadership team in delivering exceptional client experiences.

Key responsibilities

• Provide day‑to‑day administrative and operational support.
• Manage calendars, schedule meetings and handle business correspondence.
• Prepare reports, presentations and various business documents.
• Conduct market, competitor and supplier research.
• Coordinate internal projects and monitor deadlines.
• Maintain business records, databases and CRM systems.
• Liaise professionally with clients, suppliers and partners.
• Support business development and marketing initiatives.
• Organise digital files and improve internal processes.
• Undertake ad‑hoc projects as required.

Required profile

• Excellent written and verbal communication skills.
• Outstanding organisational and time‑management abilities.
• Strong research and analytical capabilities.
• Exceptional attention to detail.
• Ability to manage multiple priorities simultaneously.
• Confidence working independently in a remote environment.
• Proactive, solutions‑focused mindset with professional discretion.

Required skills

• Proficiency in Microsoft Office.
• Proficiency in Google Workspace.
• Experience with online collaboration tools.
• Familiarity with CRM systems.