Commercial Field Engineer – Pre‑sales (London)

About the role

The Field Engineer’s primary role is to serve as a technical advisor and champion for CodeRabbit customers, playing a crucial part in the pre‑sales journey by partnering with Sales, Product, Engineering and Customer Success teams to demonstrate the platform’s value. You will collaborate with account executives, deliver demos and Proof of Value engagements, and help ensure a smooth transition to post‑sales onboarding.

Key responsibilities

• Collaborate with Account Executives to understand customer requirements and develop customized technical solutions.
• Deliver compelling demos and Proof of Value engagements to showcase the CodeRabbit platform.
• Respond to security questionnaires and provide technical feedback.
• Provide feedback to product and engineering teams to improve the product experience.
• Stay up‑to‑date with industry trends and emerging AI‑powered development tools.
• Contribute to internal tools, documentation, playbooks and best practices.
• Support transition from pre‑sales to post‑sales for smooth customer onboarding.

Required profile

• 2+ years of experience in a customer‑facing technical role.
• Strong organizational skills and ability to manage multiple customer needs simultaneously.
• Experience with software development tools and platforms, comfortable with command‑line.
• Knowledge of cloud platforms (AWS, GCP or Azure).
• Excellent communication and interpersonal skills.
• Strong sense of ownership, self‑motivation and eagerness to learn.
• Willingness to mentor peers through trainings and shadowing.

Required skills

• AWS
• GCP
• Azure
• Command‑line
• Kubernetes
• Terraform
• GitHub Actions