Family Legal Secretary – Birmingham

About the role

We are seeking a proactive Family Legal Secretary to join our growing Family & Childcare team in Birmingham. You will provide high‑quality administrative support to fee earners, helping the department run smoothly while interacting with clients, counsel and external professionals.

Key responsibilities

• Type correspondence and legal documents from digital dictation.
• Prepare, format and proofread legal documents.
• Maintain electronic files and document management systems.
• Manage diaries, arrange appointments and handle telephone calls professionally.
• Welcome clients and visitors to the office.
• Process Legal Aid (CCMS) applications and related administration.
• Handle expert invoices and fee notes.
• Ensure compliance with internal procedures and best practice.
• Provide general administrative support as required.

Required profile

• Previous experience as a Legal Secretary or in a similar administrative role.
• Interest in Family and Childcare Law (experience desirable but not essential).
• Excellent organisational and time‑management abilities.
• Fast, accurate typing with strong attention to detail.
• Strong written and verbal communication skills.
• Ability to prioritise workload and perform well under pressure.
• Professional, friendly and client‑focused approach.

Required skills

• Experience with CCMS (Case Management System).
• Proficiency in document management systems.

What we offer

• Competitive salary based on experience.
• Hybrid working (up to 2 days remote per week after training).
• 23 days annual leave plus Bank Holidays and office closure over Christmas/New Year.
• Additional birthday leave.
• Employer pension contribution and electric vehicle scheme.
• Optional Benenden Healthcare and company laptop.
• Ongoing training, career development and regular appraisals.
• Supportive mentoring, supervision and team social events.