Family Legal Secretary

About the role

Our client, a nationally recognised family law firm in Birmingham, is looking for an experienced Family Legal Secretary to provide high‑level administrative support to fee earners. The role combines client liaison, document preparation and office management within a busy, dynamic environment.

Key responsibilities

• Draft, type and proof‑read correspondence, legal documents and other materials from digital dictation.
• Maintain electronic filing systems and ensure accurate digital records in line with firm procedures.
• Handle inbound and outbound telephone calls with clients, counsel, experts and third parties professionally.
• Manage appointment diaries for fee earners and senior team members.
• Welcome and assist clients and visitors, ensuring a positive first impression.
• Process and manage CCMS Legal Aid applications and related documentation.
• Prepare fee notes and handle experts' invoices.
• Support the team with any additional administrative duties as required.

Required profile

• Proven experience as a legal secretary, preferably within family law.
• Excellent organisational and time‑management abilities.
• Strong attention to detail and accuracy in document handling.
• Professional telephone etiquette and client‑focused communication.
• Ability to work independently and as part of a collaborative team.

Required skills

• CCMS (Legal Aid case management system).

What we offer

• Hybrid working after successful completion of probation.
• Generous annual leave with a Christmas shutdown.
• Private healthcare and an electric‑vehicle scheme.
• Ongoing training, career development and regular appraisals.
• Supportive supervision, mentorship and social events.