Ferrari Personalisation Specialist

About the role

Join the Maranello Ferrari team in Egham as a Personalisation Specialist. You will be the custodian of Ferrari's personalisation universe, guiding clients and sales teams through the most expressive part of the Ferrari ownership journey.

Key responsibilities

• Master and continuously update knowledge of the Ferrari Personalisation catalogue, tools, and processes.
• Support clients and Sales Executives during vehicle configuration, ensuring confident, accurate, and inspiring personalisation journeys.
• Act as an ambassador of the correct personalisation process, fully leveraging all configurator features.
• Manage and support personalisation‑related orders, including SPEC, Atelier, and Tailor Made tickets.
• Serve as the main point of contact with Ferrari HQ for personalisation topics and initiatives.
• Train and support dealership sales teams on updates to the personalisation offer and processes.
• Maintain the Configuration Area up to date with the latest items, samples, and required tools.

Required profile

• Detail‑driven professional from luxury, craftsmanship, design, fashion, or premium client advisory environments.
• Naturally curious, precise, and passionate about materials, finishes, and customisation.
• Comfortable advising discerning clients and supporting commercial teams with authority.
• Structured and disciplined with a strong respect for processes and brand standards.

Required skills

• Strong ability to understand, explain, and translate complex product offers.
• Excellent communication and storytelling skills.
• High attention to detail and accuracy.
• Confidence working with HQ guidelines, tools, and structured workflows.

What we offer

• A highly specialised role within one of the world’s most iconic luxury marques.
• Direct exposure to Ferrari craftsmanship, personalisation, and Tailor Made universes.
• Close collaboration with Ferrari HQ and dealership leadership.
• The opportunity to shape some of the most unique Ferrari creations.
• A role combining expertise, creativity, and brand guardianship.