Food & Beverage Assistant Manager

About the role

We are looking for a Food & Beverage Assistant Manager to join our award‑winning team at Thornbury Castle Hotel. You will support the F&B Operations Manager in delivering 5‑star dining experiences across breakfast, afternoon tea, dinner and private functions.

Key responsibilities

• Assist the F&B Operations Manager in running daily operations for all food and beverage outlets.
• Take full responsibility for the department in the manager’s absence.
• Maintain service standards at 2‑/3‑rosette level and ensure compliance with Relais & Châteaux and Rosette requirements.
• Answer menu and drinks queries, advise on pairings and manage guest dietary requirements.
• Handle guest complaints professionally and promptly.
• Ensure health, safety and food safety procedures are consistently applied.
• Support rota planning, recruitment and staff management.
• Supervise, train and develop team members to uphold hotel standards.

Required profile

• Experience in a Relais & Châteaux or Rosette‑rated restaurant.
• Strong knowledge of traditional cocktails, wine and spirits (qualification preferred).
• Excellent personal presentation and communication skills.
• Calm, mature approach with a passion for hospitality.
• Ambition to progress to senior management levels.

Required skills

What we offer

• Competitive salary £29,000‑£33,000 per annum plus service charge and tips (≈£2‑£3k annually).
• Full‑time permanent contract, 40 hours per week with evening and weekend shifts.
• 28 days holiday including bank holidays and an extra paid day off on your birthday.
• Complimentary stay at the castle after successful probation.
• Access to internal and external training programmes and online learning resources.