Head of Legal Operations

About the role

We are looking for a Head of Legal Operations to lead Legal Operations for Sitecore’s global Legal team. This high‑impact role will shape the systems, processes, tools and reporting that enable the legal function to scale with the business.

Key responsibilities

• Design and improve scalable legal processes, workflows and intake models to drive efficiency and visibility.
• Own and evolve the legal technology landscape, including implementation, optimization and day‑to‑day management of tools and AI‑enabled solutions.
• Develop templates, playbooks, self‑service resources and operational processes to simplify and scale legal support.
• Partner with legal leadership on metrics, dashboards and reporting across workload, cycle times, spend and team performance.
• Support budget management and outside‑counsel operations, including spend tracking, vendor management and value optimization.
• Lead change‑management and continuous‑improvement initiatives to strengthen legal effectiveness and scalability.

Required profile

• Minimum 5 years of experience in legal operations, legal project management, legal technology or a similar role within an in‑house legal team or fast‑paced technology business.
• Proven experience selecting, implementing and improving legal processes and technology platforms such as contract lifecycle management and workflow tools.
• Strong data‑driven mindset, using reporting to improve performance and manage resources.
• Excellent communication and stakeholder‑management skills, with the ability to work with senior leaders and cross‑functional partners.
• High degree of ownership, sound judgment and attention to detail, able to manage multiple priorities and execute with pace.
• Interest in AI, legal innovation and responsible governance of new tools.

Required skills

• Contract lifecycle management platforms.
• Workflow automation tools.
• Legal technology platforms and AI‑enabled solutions.
• Data reporting and dashboard creation.