Housing Support Worker – Help People Facing Homelessness

About the role

Our client is looking for a compassionate Housing Support Worker to assist individuals who are homeless or at risk of homelessness. You will provide empathetic, person‑centred guidance, helping clients move from crisis to stability.

Key responsibilities

• Deliver non‑judgemental support via phone, email and face‑to‑face meetings.
• Conduct client assessments to identify needs, risks and opportunities.
• Assist clients with housing benefit, welfare claims and other entitlements.
• Develop and implement personalised support plans.
• Liaise with accommodation providers and partner agencies to secure safe housing.
• Promote access to health, wellbeing and community resources.
• Maintain accurate case records and follow safeguarding policies.

Required profile

• Strong communication and empathy skills.
• Ability to engage people in distress with patience and resilience.
• Willingness to learn about housing and welfare systems.
• Organised, collaborative and committed to strengths‑based support.

Required skills

What we offer

• Opportunity to make a real difference in people’s lives.
• Temporary full‑time contract with competitive hourly rate.