IT Administrator (Japanese Speaking) – Hybrid, London

About the role

This permanent, hybrid position supports an international bank in the City of London. The IT Administrator will combine first‑line help‑desk support with a range of administrative and invoicing duties, acting as a bridge between the London branch and the head office.

Key responsibilities

• Check invoices and maintain the invoice payment schedule.
• Manage contract ledger, including maturities and renewals.
• Prepare renewal Ringi documents, confirm pricing and budget.
• Complete KYC and MSA processes.
• Prepare monthly outsource charges and supplier contract profiles.
• Prepare budget forecasts and track spending for head office and branches.
• Liaise with the GA accounts team and handle report filing (paper and electronic).
• Arrange meetings, take minutes and prepare related materials.
• Maintain IT inventories and circulate documentation (Ringi, change controls, etc.).
• Book and manage business trips, including expenses.
• Provide first‑line help‑desk support to London branch staff.
• Communicate with head office to manage user IDs and IT assets.
• Perform IT liaison administration in Japanese.

Required profile

• Minimum 2 years of experience in a similar IT admin and help‑desk role.
• Familiarity with IT terminology and basic accounting concepts.
• Fluent Japanese language skills.
• Proficiency in Microsoft Excel and Word.

Required skills

• Microsoft Excel
• Microsoft Word