Meetings & Events Sales Office Manager

About the role

Jubilee Hospitality is seeking a dynamic Meetings & Events Sales Office Manager to lead the sales office of its 117‑room, 15‑room conference hotel in Manchester. You will be the first point of contact for event enquiries and will guide a small team to convert those enquiries into successful bookings.

Key responsibilities

• Manage inbound (reactive) event sales enquiries and drive conversion.
• Allocate time to proactive business development and identify new revenue opportunities.
• Coordinate with operational teams to ensure flawless event delivery.
• Forecast, budget and analyse M&E performance, supporting the General Manager in achieving targets.
• Implement revenue‑management procedures and best practices.
• Mentor, guide and supervise three Conference Coordinators and one Reservation Supervisor.

Required profile

• Proven leadership or management experience within a hotel or M&E sales office.
• Experience handling both inbound and proactive sales activities.
• Strong organisational and planning abilities.
• Ability to work collaboratively with operational and senior management teams.

Required skills

What we offer

• Base salary £34k‑£36k, negotiated on experience.
• 40‑hour, Monday‑Friday office schedule.
• 20 days holiday plus bank holidays and an extra day off on your birthday.
• Discounted hotel stays and F&B across the group.
• Subsidised local parking permit for unlimited city‑centre parking.
• Pension scheme contribution.