Operations Analyst

About the role

The Operations Analyst will join Sage’s Legal Operations team, helping to design and manage scalable processes, technology and data solutions that improve efficiency across legal services. You will work closely with legal stakeholders to capture data, generate insights and drive continuous improvement.

Key responsibilities

• Gather business requirements and translate them into executable procedures.
• Maintain and improve Legal Operations metrics and data trackers.
• Conduct internal process reviews and document procedures.
• Recommend and implement enhancements to data capture, reporting and automation.
• Produce high‑quality formal reports and data‑driven insights.
• Develop strong working relationships across the business.

Required profile

• Excellent interpersonal and communication skills, including presentation and written abilities.
• Strong delivery focus, able to perform under pressure in a changing environment.
• Pro‑active self‑starter who can work independently and as part of a team.

Required skills

• Microsoft Office 365 suite (Excel, Forms, PowerPoint).
• Microsoft Power Platform for automated workflows.
• UiPath or similar RPA tools.
• Data analysis and reporting capabilities.