Operations Coordinator

About the role

The Operations Coordinator will support the delivery of major events across the UK by ensuring crew bookings and schedules are accurate and fully resourced. Working closely with the Operations Manager and a dynamic team, you will help keep day‑to‑day operations running smoothly in a fast‑paced environment.

Key responsibilities

• Coordinate and process crew bookings for events nationwide.
• Schedule personnel based on availability, skills and client requirements.
• Liaise with clients to confirm booking details and specific event needs.
• Maintain accurate records and up‑to‑date scheduling information.
• Support operational reporting and general administration.
• Resolve scheduling conflicts and communicate changes promptly.
• Collaborate with colleagues to ensure all bookings are fully staffed.

Required profile

• Strong attention to detail and excellent organisational abilities.
• Confident written and verbal communicator.
• Ability to manage multiple priorities and meet deadlines.
• Positive, proactive attitude towards problem‑solving.
• Previous experience in administration, coordination, hospitality, retail or customer service is desirable.

Required skills

• Microsoft Office

What we offer

• Competitive salary of £27,000‑£35,000 per year.
• Career progression opportunities within a growing events business.
• Ongoing training and development.
• Supportive and sociable team culture.
• Modern office near Birmingham International Train Station.