Restaurant Customer Advisor - Hospitality Specialist
Dobbies · ga
وصف الوظيفة
A propos du poste
Join our dynamic team as a Restaurant Customer Advisor and become a key player in delivering an exceptional dining experience. You will play a vital role in ensuring customer satisfaction through high-quality service, food safety excellence, and proactive sales engagement within our vibrant restaurant environment.
Missions principales
- Deliver outstanding customer service by assisting with transactions and answering inquiries regarding products, allergies, and dietary requirements.
- Promote the Dobbies Club membership to enhance customer loyalty and drive engagement.
- Ensure strict adherence to food hygiene and safety standards to maintain a premium dining environment.
- Contribute to the overall store success by supporting various departments, including the shopfloor, stock management, till operation, and deliveries.
- Collaborate with the team to maintain cleanliness and organization across the restaurant and store areas.
Profil recherché
- Customer-oriented professional with a passion for hospitality and service excellence.
- Adaptable team player ready to work in a fast-paced, multi-functional retail and restaurant environment.
- Strong communication skills with the ability to handle dietary and allergy-related queries accurately.
- Proactive attitude with a willingness to learn new skills across different store departments.
Competences requises
- Customer Service & Hospitality
- Food Safety & Hygiene Standards
- Sales & Upselling Techniques
- Inventory & Stock Control
- Point of Sale (POS) & Cash Handling
Ce que nous offrons
- A diverse working environment with opportunities to gain multi-disciplinary skills (stock, retail, service).
- A supportive team culture focused on professional growth and customer satisfaction.
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Dobbies
ga
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